For plumbers, electricians, builders and roofers

Never miss another job.

When you're on-site, driving, with a customer or closed for the day, OOH Connect answers the call, captures the job details and sends the enquiry straight to you.

Call the plumber demo See pricing

Emergency call transferQuote request captureSMS & email alerts

Live plumber demo: BR Plumbing02922 786936

Give it a go. Pretend you're a customer with a plumbing enquiry.

Built around real trade enquiries.

Designed for the calls that come in when you're on-site, up a ladder, driving between jobs, or trying to switch off after hours.

Calls answered while you're on the toolsSo good enquiries do not get lost to voicemail.

Urgent jobs identifiedEmergency calls can be transferred.

Quote requests capturedName, postcode and job details collected.

24/7call screening

100OOH calls included

0setup fees

The trade call flow is simple.

Urgent issue, quote request, existing customer, or general enquiry.

🚨

Urgent issues

Burst pipes, leaks, no heating and emergency jobs can be transferred immediately.

💷

Quote requests

Boilers, bathrooms, rewires, roofing jobs and general project enquiries are captured clearly.

📍

Useful details

Name, number, postcode, job type, urgency and preferred callback time captured in one place.

How it works for trades

No need to change your advertised number.

Keep your number

Use call forwarding when you are closed, busy or unavailable.

We answer

The caller is greeted professionally on behalf of your business.

We qualify

We collect the details you need before calling back.

You win the work

You follow up quickly with a clear, qualified enquiry.

Three ways to connect.

Start with simple enquiry capture, add live urgent call transfer, or build a bespoke front-office experience around your business.

Capture

OOH Capture

We answer, qualify and notify.

£99/month

Based on a 12-month agreement. £119/month rolling.

Out-of-hours call answering
Lead capture and qualification
Email enquiry alerts
SMS enquiry alerts
Keep your existing number
No setup fee

Choose Capture

Recommended

OOH Connect

We answer, qualify, notify and connect urgent calls live.

£129/month

Based on a 12-month agreement. £149/month rolling.

Everything in OOH Capture
Basic FAQ handling
Live urgent call transfer
Emergency escalation routing
On-call number handoff
Priority handling for urgent enquiries
No setup fee

Choose Connect

Complete

OOH Complete

A bespoke package for more complex call flows, integrations and higher contact volumes.

Custom pricing

Designed around your business requirements.

Everything in OOH Connect
Appointment scheduling
Integration with third-party systems
Customer database lookup or update
Bespoke call flows and routing
Custom contact volume allowance
Implementation scoping included

Discuss Complete

Compare plans

What is included?

OOH Connect recommended

Feature	OOH Capture	⭐ OOH Connect	OOH Complete
Annual price	£99/month	£129/month	Custom
Rolling monthly price	£119/month	£149/month	Custom
Out-of-hours call answering	✓	✓	✓
Lead capture and qualification	✓	✓	✓
Email notifications	✓	✓	✓
SMS notifications	✓	✓	✓
Keep your existing number	✓	✓	✓
100 out-of-hours calls included	✓	✓	Custom volume
Basic FAQ handling	-	✓	✓
Emergency call transfer	-	✓	✓
Live handoff to on-call number	-	✓	✓
Escalation routing	-	✓	✓
Appointment scheduling	-	-	✓
Third-party system integrations	-	-	✓
Customer database integration	-	-	✓
Bespoke contact volume allowance	-	-	✓
Best for	General enquiry capture	Emergency-led businesses	Higher-volume or integrated operations

OOH Capture

Ideal for:
Trades
Garages & MOT Centres
Salons & Beauty
Gyms & Fitness

⭐ OOH Connect

Ideal for:
Trades
Estate Agents
Vets
Garages & MOT Centres

OOH Complete

Ideal for:
Dentists
Private Clinics
Solicitors
Accountants & Financial Services

Usage allowance: OOH Capture and OOH Connect include up to 100 out-of-hours calls per month, based on fair use. OOH Complete is priced around bespoke call volumes, integrations and workflow requirements.

Self-service onboarding

Buy online, then tell us how your calls should be handled.

Choose a plan, pay online and complete a simple onboarding form with your business details, opening hours, emergency transfer number, services, FAQs and alert preferences.

View plans

Business name

Emergency transfer number

Plan choice: Capture, Connect or Complete

Opening hours and call handling rules

Services offered and areas covered

SMS/email for enquiry alerts

Basic FAQs for callers

Appointment scheduling and integration needs

Trades FAQ

Can urgent calls reach me?

Yes, urgent calls can be transferred to your chosen number.

Can I keep my mobile number?

Yes. You can forward unanswered or out-of-hours calls from your existing number.

What if callers just want a quote?

OOH Connect captures the details and sends them to you by SMS or email.

Is this only out of hours?

No. It can support 24/7 call screening, so every call can be answered.

Try the plumber demo.

Call the BR Plumbing demo and hear how OOH Connect captures enquiries for a trade business.

Call 02922 786936